The Instructional Support team provides a wide variety of support and training to faculty, staff, and students. Following is a brief overview of the many instructional technologies we support and services we provide. The list below is not exhaustive. We support a lot of things. If it is an academic technology and not on the list contact us. If we haven’t done it, touched it, or experimented with it we’ll figure it out.
First, to introduce our staff… The team consists of Linda McCabe, Lauren Andresen, and Aaron Flint. We each have experience with and provide support for all of the technologies and services listed below but to streamline service, we each take lead roles on different services. If you need assistance, get in touch with the primary contact listed.
The services we provide:
Service
|
Primary Contact
|
| 1. Blackboard support and training
|
Linda McCabe
|
| 2. Chalk & Wire e-Portfolio support and training
|
Lauren Andresen
|
| 3. RefWorks/RefShare/RefGrab-it
|
Aaron Flint
|
| 4. Qualtrics support and training
|
Aaron Flint
|
| 5. TurningPoint/ResponseWare
|
Lauren Andresen
|
| 6. iTunes U/podcasting
|
Lauren Andresen
|
| 7. Turnitin
|
Linda McCabe
|
| 8. SPSS support
|
Aaron Flint
|
| 9. Microsoft Office support and training
|
Lauren Andresen
|
| 10. Acadweb/IT Servers (website setup, support, training)
|
Linda McCabe
|
| 11. CoursEval support and training
|
Aaron Flint
|
| 12. Acadlist Listserv setup, support, training
|
Linda McCabe
|
| 13. Software questions (purchasing, licensing, support)
|
Aaron Flint
|
| 14. Survey design consultation and assistance
|
Aaron Flint
|
| 15. Data analysis/statistics consultation and training
|
Aaron Flint
|
| 16. Blogs/Wikis
|
Linda McCabe
|
| 17. Social Media (Twitter, Facebook, etc.)
|
Aaron Flint
|
| 18. Interactive classrooms (RFH228, ACC105b) – enoboard, copycam, Promethean board
|
Any of us
|
| 19. Google Docs
|
Aaron Flint
|
| 20. Adobe Acrobat Connect/webinars
|
Aaron Flint
|
| 21. CD and DVD duplication services
|
Any of us
|
| 22. MSDN Academic Alliance
|
Linda McCabe
|
| 23. iPhone Developer Program
|
Aaron Flint
|
| 24. Investigation of new academic technologies
|
Any of us
|
If you would like training on any of the above, please get in touch with the primary contact. We do not schedule many workshops as we prefer to meet with individuals or small groups so that we can customize the training to your skill level and needs.
Please feel free to contact us by phone, email, etc. or stop by to see us in Stark Hall, Room 40.
Contact info:
Linda McCabe
l.mccabe@snhu.edu
603-668-2211, ext. 2241
Lauren Andresen
l.andresen@snhu.edu
603-668-2211, ext. 2174
Aaron Flint
a.flint@snhu.edu
603-865-7132
Twitter: aflint
Our fax: 603-629-4668